Spa Botanicals requires a credit card as a place holder for any appointment made, we will not charge your credit card unless there is a no show or cancellation less than 12 hours. A 5-10 minute arrival prior to your appointment is also a requirement. If you are stuck in traffic or running a few minutes late, please call - (626) 343-9695. If you are more than 5 minutes late we will unfortunately need to reschedule the appointment.
Late or Sick Clients will be kindly asked to reschedule.
***UPDATED CANCELLATION POLICY***
While we understand that things do come up, we ask that you please call 24 hours in advance to cancel or reschedule your appointment. Anything under 24 hours will be charged a No Show Fee of 50%, and anything less than 12 hours will be charged a No Show Fee of 100% of the scheduled service. If you are feeling sick and/or have a fever your fee will be waived and we will reschedule you for 2 weeks out.
Also, we respectfully ask that you adhere to our "No children" policy.
For directions to our new location, please visit https://spa-botanicals.com/contact-uslocation